Employee Resources
Your Cotton Patch Team is here to support and assist you in a variety of ways. On this page, you will find useful information and helpful employee resources.
employee application
Contacts
Payroll
Paystubs are available on the Cotton Patch Employee Self Service (ESS) at
https://people.cottonpatch.com/selfservice
Please note: Any questions regarding wages and hours should be directed to your manager. The payroll team is not authorized to modify or approve changes to wage or hours paid.
Email: payroll@cottonpatch.com for assistance with payroll related items include full name and work location with inquiries.
PAY CARDS
For assistance regarding lost/stolen paycards or balance please contact Money Network at 888-913-0900. This may also be accessed via the Money Network website at https://www.everywherepaycard.com
Please note: Replacement cards may only be issued by Money Network. Any questions regarding wages and hours should be directed to your manager
INSTANT PAY- Available for employees at all stores:
Get the app and additional information at www.instant.co/employees If you are new to instant pay, please watch this training video about getting started and setting up your account at vimeo.com/335506741
For Instant Pay support please call 855-976-4376 or use the 24/7 Live Chat
PEOPLE TEAM
Your People Team is available to help you with complaints/concerns, time off requests, benefits, and other questions you may have regarding employee policies and procedures.
| People Team Function |
| Health/Dental/Vision Insurance |
| Short Term/Long Term Disability |
| Life Insurance |
| Work Related Accidents- Workers Compensation |
| Leave of Absence- FMLA |
| 401K |
Email: benefits@cottonpatch.com In the subject line provide: full name- work location.
| People Team Function |
| Employee Complaints/Concerns |
Email: hr@cottonpatch.com In the subject line provide: full name- work location.
Benefit Providers
Benefit contact info is available for covered employees needing assistance with copies of insurance cards, coverage questions, finding a doctor, etc.
| Health |
| Blue Cross Blue Shield 1.800.292.8868 |
| Dental |
| Guardian 1.800.541.7846 |
| Vision |
| VSP 1.877.814.8970 |
| Health Advocate |
| Health Advocate 1.866.695.8622 |
Health advocate is available at no cost to employees enrolled in a Cotton Patch Cafe health plan. Health Advocate provides assistance with support medical issues, answering questions regarding diagnosis and treatment, researching the latest treatment options, helping to find doctors, making appointments, researching and arranging second opinions, facilitating pre-authorizations, coordinating benefits, resolving insurance claims/ billing issues, and explaining benefits and sharing of costs.
Employment and Income Verifications
For assistance with employment and/or income verifications email HR@cottonpatch.com
W-2 Information
- W-2’s will be mailed out no later than January 31st and will be sent to the employee address on file.
- Address changes completed after December 31st may not be reflected on the employee’s W2 for the following year.
- It is the employee’s responsibility to let a manager know if their address needs to be updated.
- Requests for previous copies of W-2’s should be directed to Payroll. Examples of previous copies: 2018, 2019, 2020, etc. Email: payroll@cottonpatch.com and provide: full name, work location and W-2’s needed, request for previous years W-2’s will be subject to a verification process.
